We gladly accept returns if the item is unopened and in
resalable condition. Below are the conditions required to
successfully accept your returnable item:
The item must be returned within 14 days of the date you
receive the item.
Restocking Fee: There is a 20% restocking fee applied to all items
returned to us. We do not refund shipping charges.
It must be in its originally packaging and in resalable condition.
Since our Drapery Hardware is shipped from Springs Window Fashions (Graber)
directly to you, please and I repeat please, do not refuse a shipment or return
the item to Springs Window Fashions. Doing so will cause us to not be able
to verify the condition of the returned item or even that you have returned the
item. You must ship all returns to:
Please email us prior to sending in your return so we can be looking out for it.
If you send a return to us after the 14 day return period, please note we will
not credit you for the return, unless you have contacted us and we have
authorized the return in advance.
If you have any questions, please just call us and we will be happy to discuss
anything with you.